1. Orders are processed within [1-3] business days after payment confirmation.

2. Delivery timelines may vary depending on the destination, public holidays, and weather conditions.

3. Customers are responsible for providing accurate shipping information including full address, contact number, and recipient details.

4. We are not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete delivery information.

5. Delivery charges, if applicable, will be displayed during checkout before payment confirmation.

6. Once the order has been shipped, customers may receive tracking details through SMS, email, or WhatsApp.

7. Customers may cancel their order only if the order status is marked as "Not Shipped" . Once the order status changes to "Shipped" then cancellation cannot be guaranteed.